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Coaching Agreement

I value transparency and consent in my coaching relationships. Here are my boundaries and what to expect if we decide to work together.

By purchasing a coaching package, you agree to these terms.

Last Edited: May 16, 2025.

Between: Jessica Globe Coaching LLC and you (the Client)

Our Relationship

  • I follow ethical standards set by the International Coaching Federation (ICF).

  • You're responsible for your own decisions and results. I am not liable for what happens based on your choices.

  • This isn't therapy or medical treatment, and does not prevent, cure, or treat any mental disorder or medical disease.

  • You can end coaching at any time with written notice.

  • Coaching is a comprehensive process that may involve different areas of life, including work, finances, health, relationships, education, and recreation.

  • You decide how to integrate the coaching in different areas of your life.

  • For effective coaching, you agree to be honest and open to feedback.

Services

  • Coaching sessions are 45-60 minute calls via phone.

  • Additional support between session via email is included.

  • I will respond to emails within 48 business hours.

  • Text messages are for scheduling only, not coaching.

Schedule & Fees

  • The fee is one payment of $1297 or 3 monthly payments of $347.

  • Additional sessions outside scheduled calls cost $150 per session.

  • Payment is due before your first coaching session.

  • Unused sessions expire one year after the first paid session.

How It Works

  • Together we'll decide on call times. (Sessions are often the same weekday and time.)

  • I will call you at the agreed upon time.

  • ​If you miss a call, you must call back within 15 minutes.

No Shows, Arriving Late, and Cancellations

You must give 24 hours notice to cancel or reschedule. Sessions cancelled with less than 24 hours notice will be forfeit.

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If you arrive late, I will wait for 15 minutes. If you don't call back within that time, the session is forfeit. For late arrivals, you will get the time remaining of the originally scheduled session.

Refunds

I offer a simple guarantee: If after 30 days from our first session you don't feel the program is right for you, I'll refund your full investment. After the 30 days, I’ll refund unused sessions. To request a refund, simply notify me in writing.

Privacy

I keep your information confidential according to ICF ethics. I won't share your information without your written permission. However, coaching isn't considered a legally confidential relationship.​

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Exceptions include: information already known prior to the coaching relationship, public information, court orders, or situations where someone might be in danger.

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I keep a copy of session notes for at least 6 months. When I see fit, I will securely destroy them.

Information Sharing for Training Purposes

I participate in professional training. Your name and contact details may be shared to verify the coaching relationship occurred. No personal notes will be shared.

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For supervision and training purposes, your specific situations may be discussed anonymously for professional development. Your name and personal identifiers will not be shared. You may opt out of this by sending me a written message.

Legal Stuff

  • Limited Liability: The coach provides no guarantees about results. The coach is not liable for indirect or consequential damages. The coach's maximum liability is limited to the amount you paid for services.

  • Resolution: If a disagreement occurs, we agree to first attempt good-faith mediation for up to 30 days. If unresolved, and legal action follows, the prevailing party may recover attorney's fees and court costs.

  • Severability: If any portion of this agreement is found invalid, the remaining provisions stay in effect. Invalid provisions may be modified to become valid while preserving their intent.

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